Privacy Policy
Last updated: 30/03/2026
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and delivery address when you create an account or place an order
- Payment information (processed securely through our payment partners — we do not store card details)
- Order history and preferences
- Communication preferences and feedback
2. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations, shipping updates, and delivery notifications
- Provide customer support
- Send promotional offers and newsletters (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share your data only with:
- Shipping partners to deliver your orders
- Payment processors to handle transactions securely
- Law enforcement when required by law
4. Data Security
We implement industry-standard security measures including SSL encryption, secure payment gateways, and regular security audits to protect your personal information.
5. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.
6. Discreet Packaging & Privacy
All orders are shipped in plain, unmarked packaging with no indication of the contents. Your billing statement will show a generic company name for complete privacy.
7. Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings or by contacting us at support@nuktus.com.
8. Contact Us
For any privacy-related concerns, please contact us at support@nuktus.com.